Fairfield by Marriott Chennai OMR

The staff were extremely helpful. It was Mr Ben and I forgot the name of the second gentleman but they helped even before I came there, were super polite and friendly. It was very welcoming. Even the kind team members right from the gate were ready to help. The staff were the primary reason I felt great about the overall experience. They played a vital role in making it memorable

It was a wonderful experience at Fairfield by Marriott, OMR Chennai. The security, reception, restaurant and Housekeeping staff were courteous and hospitable. Thanks to Poorva, Ranjan, Sumanth, Kamal and Balaji for showing your great skills. I will definitely recommend this property

Excellent breakfast, really sweet staff, and excellent beds. Superb size of the tv in the room, quick service even when there was a wedding at the same time in the hall. Food for room service was excellent as well. Rooms come packed with everything from an iron board, to a hair dryer, really comfy sheets, bathroom with all the toiletries you'd expect from Marriott. Checkin process was smooth as well. Wifi was perfect. The housekeeping staff are also really proactive about replacing your bottles and other refreshments. It doesn't have any of the unnecessary rules the neighbouring hotels have, especially with respect to bringing your Ola/Uber transport into the main gate, or even ordering food from outside (you'd be surprised at the amount of neighboring hotels that have rules against this). You also find marriot staff members who can speak various languages if you don't want to converse in English. As the location is in OMR, I'd suggest that you bring your own car (they seem to have ample parking) or be prepared to pay 30-50 rupees more per Ola / Uber ride (only via cash) if you're staying in this area and planning to commute on your own. Overall, because it's a Marriot, it's definitely a great option if you're looking for a calm and predictable stay in the area.

The service rescued our entire experience. Thank you to Mr Fulchand in the restaurant, Manisha in the housekeeping team and Mr. Pandey from the Front desk, the lady who assisted us in the restaurant and the reception as well as the entire concierge team. THANK YOU SO MUCH TO THE ENTIRE TEAM! My family had come over for my father's medical procedures and the hospitality we received was beyond expectations.

I already gave feedback on this trip 2 or 3 times so you might wanna recheck on your website, server, algo’s, AI etc. etc. Property was nice and clean with good breakfast and a nice view.